Vacancy Details

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  • Advert Title Customer Sales Advisor – One you Walsall (Internal Applicants Only)
  • Advert Text

    Customer Sales Advisor – One you Walsall (Internal Applicants Only)

    Position:          Customer Sales Advisor

    Reports to:       Senior Healthy Lifestyle Specialist

    Location:          Walsall and the wider Midlands team

    Salary:             £15,000-£20,000 (dependant on experience)

    Job Type:         Administration

    Start date:        1st July 2017

    Closes:             28th May 2017

    Condition:        N/A


    Mytime Active’s aim is to improve the wellbeing of our customers and their communities through well managed, accessible and good value leisure, golf and health services.


    Mytime Active’s Health team deliver a number of lifestyle prevention services including weight management, health trainers, NHS health checks etc.  These services are run across the United Kingdom, with a focus on London and the Midlands.

    The Role


    The post of Customer Sales Advisor, based in the Midlands Team, involves being the first point of contact for One You Walsall. The role will include dealing with incoming referrals, completing bookings, onward referrals and maximising every contact with the public. The post holder will complete quality assurance calls to ensure a high quality service is received by our customers.  The post holder will need to maintain a good working knowledge of Mytime Active’s services but also partner services.

    The post holder will work as part of a dynamic team providing administration support to the management and delivery team as required. 

    This is an exciting opportunity for an enthusiastic, experienced, self motivated individual who would like an administration role in a fast paced environment. Successful applicant/s must have relevant experience of working in an office environment, customer service and upselling partners services.

    To be eligible to apply for the role you must

    • Experience of working in a busy office environment

    • Experience of customer service and promoting healthy lifestyle services to customers

    • Experience of booking service users, dealing with issues and complaints

    • Experience of engaging with the public and health care professionals  to gain referrals

    The post holder will be expected to have a thorough understanding of the One You Walsall programme and other programmes offered within Walsall. To be able to confidently communicate with a wide range of individuals and organisations, as well as having a passion for promoting and enabling people to access One You Walsall and partner organisations.

    Note: this role requires flexibility to ensure business needs are met and therefore requires evening and / or weekend work.

    This is a fixed contract until April 2019 and is subject to satisfactory enhanced DBS disclosure.


    Join us and you get to work for a great company and an ambitious, diverse and future focused HR team. We offer a competitive salary and benefits package including:

    • Free access to Mytime Leisure & Golf

    • 22 days annual leave (excluding bank holidays)

    • Holiday purchase scheme

    • 20% off food and beverage and free hot drinks

    • Stakeholder pension

    • Exceptional achievement award scheme

    • Employee discount  & salary sacrifice scheme; and Childcare vouchers


    If you would like to discuss the role or to apply please contact Emma Thompson on


    *Please note we will give preferential consideration to internal employees that are to be re-deployed providing they meet the criteria.


    Mytime applies its Equal Opportunities Policy at all stages of recruitment and selection.  Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.  Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.

  • Job Group
  • Latest Application Date 28-May-2017
  • Location Walsall
  • Pay Info
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